Product

Your company’s collective brain, your people’s personal assistant

Our natural language processing engine reads and understands your existing knowledge sources to build a collective brain for your company. It’s a go-to solution for your deskless workers—built by taking your complex machine documentation and combining it with information from across the web.

DIGITAL ASSISTANT

Put a smart personal assistant in the pocket of every deskless worker.

All the answers your technicians need—a couple of simple clicks away. Knowron takes the trouble out of troubleshooting.

DATA GATHERING

Upload your product information; we’ll do the rest.

We’ll have you on board in less than two weeks—you handle technical documentation upload and we’ll connect your internal systems to the NLP engine. AI fills in any gaps, and then your personal assistant is ready to go.

KNOWRON’s knowledge base delivers precise
answers to complex question

NLP Based search

All your knowledge comes in the reach of one question

Make your knowledge searchable even when not using the right keywords
Ask questions in natural language - the AI will understand and provide the respective answer
The AI merges knowledge from different sources to provide sufficient answers

Tutorials on machine use

Onboard easily with the tutorials function

Provide tutorials on any topic related to the machine
Automatic or manual translation
Video and text to improve understanding

Analytics in suite

Always know what's going on in the field with the Control Suite Analytics

Get insights on knowledge gaps in the field by screening the search queries
Identify trends
Extract the most valuable knowledge sources

Articles for knowledge
preservation by workers

Let your workers contribute and convert their knowledge into your asset

Capture the immensely valuable knowledge workers build up over time
Empower everyone to contribute and provide tips and tricks
Continuously increase your company know-how and make it your asset

Troubleshooting Flowchart

Guide your technicians through the problem-solving process with our troubleshooting tree

Capture common machine problems to enable quick issue resolving
Automatic or manual translation for employees all around the globe
Intuitive and easy design to make it accessible for everyone

Report generation with AI

Ensure high quality documentation and save time with our automatic AI-based report generation

Automate documentation
Utilize AI to support your workers and prevent errors
Increase and unify the quality of service reports

TOOL-STACK INTEGRATION

Connect your collective brain with your existing tools

Integrate your current knowledge solutions with KNOWRON
Request additional integrations
Streamline company-wide knowledge management

MULTILINGUALITY

Speak your language with our knowledge base

Ask questions in any language
Upload documents in any language
Translate the dashboard into german, english, spanish, or any other language

USERS MANAGEMENT IN SUITE

Organize and secure your platform efficiently

Enable users to register and create their own account
Manage user roles and permissions
Grant appropriate access levels to different functionalities